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Providing you with information on the IT and Digital marketplace.


Should You Ask For Feedback After a Job Rejection?

Why didn't I get the job? What was I missing? What do I need to do for next time? These are all valid questions to ask the company you have been interviewing for.

There is nothing more difficult after being rejected for a job than to find the confidence to phone the interviewer and ask WHY? You were so excited, felt the interview went great, what happened? You were enthusiastic and really wanted to work for this company and this group. What happened? You won't ever find out if you don't pick up the phone and ask.

First thing you need to do is be honest with yourself.  

Would you have taken the job if it was offered?  

Were you as qualified as you thought?

Did you have as good an interview as you thought?

Was there anything you said, or did that might have produced a negative impact in the interview?

​If you answered all of these positively then there is no harm in trying to get some feedback.

Did you get the interview through a recruiter or directly with the company? If you worked through a recruiter, than your first phone call is to him/her.

Recruiters

You have a much better chance of getting constructive feedback from your Recruiter. They are like your agent and there is nothing they want more than for you to get the position. The recruiter also wants to fill this job in the future so they want to know exactly what the company is looking for so they will be asking the company what my Candidate was missing.

Keep in mind that a Company isn't going to want to tell you or the recruiter much more than "your candidate didn't have enough experience in ....". The interviewers are employees of the organization and they owe a fiduciary duty to their employer. This means they will be very careful about what they say. The last thing they want to worry about is a lawsuit because they said something about your personality or age or sex.

Wait a few days if calling the Company directly.

Don't call right away, wait a few days. Call the interviewer you seemed to have the best rapport with. Re-introduce yourself, be positive.  

I wanted to thank you personally for interviewing me. 

I love your Company and was wondering what I could do to improve my chances for the next time.  

Is there anything that I did that prevented me from getting the job?

Are there other positions coming up that would be more suited to my experience and skills?

If you want truthful constructive criticism, then you have to be willing to listen. And don't get defensive. The Interviewer doesn't want a confrontation and you aren't going to change their mind. Getting defensive will only reinforce the fact that they made the right decision and there go your chances for a future chance. Ask specific questions:

Were my answers too short?

Did I seem confident when I answered your questions?

Was I too relaxed or too stressed looking?

What could I do to come across more effectively in the future?

What was the one thing I did best?

What could I improve on?

If it was a skill or experience, then these are things you are going to have to improve with education or more time in a junior position. Cultivate a positive relationship with the Interviewer, let him/her know that you are going to work on their recommendations and would love a chance to keep in touch about future opportunities.  

Do Mock-up Interviews

Ask your recruiter or a career coach, or at least a friend to take the interview questions and do a mock-up interview with you. Treat it like a real interview. You want to be relaxed in an interview but also hungry. Being too relaxed in an interview can come across as arrogant, being too hungry can come across as too aggressive. Finding that happy medium is very difficult, especially if it is a job you really want. If you were trying out for a hockey team you would be out there shooting pucks every day. So why not practice for an interview?

Look at the positive

You got an interview, maybe even a 2nd and 3rd. Wow - you know how many people applied for these positions. Your resume got you in the door., that's the hardest part. Take the constructive criticism and wow them the next time!


The LinkedIn Summary – Do You Need It?

Do you have a LinkedIn account?  If not, you should make one right now! There are 11 million Canadian users. These are both employees and employers, which makes LinkedIn one of the best places to connect with like minded professionals. It is a great place to network and share experiences and look for a job or look for an employee. The LinkedIn Professional Profile allows you to highlight the key achievements of your professional life. It's like a resume on steroids. There isn't a future employer out there who doesn't check out your LinkedIn Profile after receiving your resume. Your resume is a 2 to 3-page document to catch the employers' eye. The LinkedIn Profile, if done correctly, will move you to the interview stage.

Let's take a look at the LinkedIn Summary, it is just one small part of your Profile page, but it can pack a big punch if done right.

The LinkedIn Summary - The 2000-word Elevator Speech

Next to your picture, this is the first thing everyone sees. It's like a "Coles notes" of your professional life. You are allowed to write 2000 words - all about you. Make them count.

Start off with an upbeat opening paragraph. Be personal. Your resume is a list of dates, positions, companies and point form notes. The Summary is the story of your professional life, make it interesting. You want to let people know who you are, not just be a list of duties and responsibilities.

You have 2000 words. That's a lot of talking about yourself! 2000 words using a 10 pt font is almost 6 pages. If you are going to use all 2000 words, then make sure you make it interesting. Break it up into different paragraphs, highlight some key points or skills. Watch out for run on sentences and paragraphs and be careful about using too much "I did", “I do", “I am", specifically when starting new sentences. Yes, this summary is all about you, but there are more entertaining ways to talk about yourself than "I I I I I". After you write it go back and edit it, if there are too many I's then try to replace them with "my" or reorganize your sentence so that the I is in the middle of the sentence rather than at the beginning. This is your first impression, proofread it just like that final philosophy exam you took to get your degree.

List your Achievements. 

This is not the time to talk about your job duties and responsibilities. Talk about your achievements. Highlight your promotions, surpassing sales quotas, improving a reporting system - how did you make a difference and improved the operation of your company?

Highlight your Leadership Skills. 

Taking your valuable hands-on skills to the next level and adding in your mentoring and leadership skills show an all-around employee. Maybe your job right now doesn't give you the opportunity to do that, then add in your volunteer work. "During the past year I organized a team of 10 people to participate in the Walk for Cancer and helped raise $10,000 through different fundraising events". Coaching, Girl Guide Leader, on a Board of Directors for a Volunteer Organization - all of these show a part of your character that doesn't come across in your resume.

Don't use overused sayings in your Summary. You know what they are, if you have a craving to put in comments like: self motivated, hard working, team player, can work independently - don't. Use some of the other 1 million words in the English language.

Remember, this is a Professional Summary. Your ultimate goal on LinkedIn is to further your career, whether that is finding the next career move or finding that star employee to bring on board. When writing your summary, keep in mind who your target audience is. Is it a Recruiter, is it in a specific industry? Try and highlight times in your professional life that will promote your chances of being noticed by the right audience. You want to get back into the financial industry but haven't been working in it for a while, you can still put down "Over 5 years financial services industry experience working in .....".

Specialties. 

A successful end to your Summary is to list your specialties. This can be done as a list: Content Marketing, managing and hosting webinars, team leadership, email campaigns, building communities, Java, HTML.

LinkedIn is a wonderful way to advance your career, to increase sales, and to network. It is a professional community, use it wisely and you may get some great tips, form some lasting relationships and receive some great career advice!


10 Resume Tips to Help Your Experience Stand Out

Your resume Professional Experience is the most important part of your resume. This is the section where you can shine and show off all your talents and experience.  

1.  LAYOUT

Keep the layout simple and easy to read. No Logos, No Boxes. Emoticons and clipart are not needed on your resume, they’re just clutter. If you are a graphic designer, then put those in your portfolio. Dates, Company Name, Location, Title, Detail. Repeat.

2.  SECTION TITLE

It's your PROFESSIONAL EXPERIENCE. You are a professional at what you do. Name the section that way. It's not "work experience".

3.  COMPANY NAME

You want people to know who you work or worked for. Putting down MGS will only be helpful for people who work in the government. If you want to use initials, then put in the name as well "MGS - Ministry of Government Services". TD - Toronto Dominion Bank. IBM is okay as IBM. Hiring Managers, Recruiters and ATS systems search on specific words. Those words may relate to a specific company, like banks, ministries, etc. Use Title Structure for your company name - i.e. capitalize each word and underline. If the company is obscure or in a different country, then putting in a 2 line write up is very helpful. 2 lines explaining what the company does, specifically industry:

"A telecom company, employing 15,000 people specializing in _____”

Start Date and Company Name are on the first line.

4.  LOCATION

City, Province, or City, State is all that is necessary. If your jobs are not in Canada or the US then you can just put down the country, i.e. United Kingdom, India, etc. 

End date and Location are on the 2nd line.

5.  TITLE

The all important "what are you" title. ALL CAPS so that it stands out. Your title should be an industry appropriate name.
Make it find-able for search strings and ATS systems. SENIOR PROGRAMMER ANALYST will tell everyone what you are, HEAD JEDI is a cute funky name, and within a company can be fun but will not be found doing a search.

6.  DESCRIPTION

Duties and Responsibilities are the same thing. The key is to make sure you aren't copying down the job description. You want to put in point form the details of what you actually do on a day to day basis. The important ones, not every little detail. Start every point off with an action word, "Updated, Implemented, Created". Don't start sentences off with an "I", instead you should be using the action word. Don't put in the heading "Duties or Responsibilities" just start off with the points (or if needed the 2-sentence company introduction as mentioned above followed by your points). Don't overdo the points, 5 to 10 at the most.  

Follow the duties/responsibilities with your actual ACHIEVEMENTS. Put a heading down for your achievements after your last point. Then list your achievements. 

 "Designed and implemented the company's new webpage on schedule using ____".

7.  DATES

Start date and end date, use actual month not the number, i.e. January 2000. I put the start date on the same line as the Company name with the end date on the same line as the company location. This way the job title stands out by itself. 

8. WHAT DO YOU DO WHEN YOU HAVE HAD MORE THAN ONE POSITION IN A COMPANY?

Your first heading shows your original start and end dates. This allows the hiring manager/recruiter to see your length of service with the company. Beside your title put your service dates for each position. The first position should be your most recent position.  

For each following position instead of putting down the company name use "Same Company". Again this helps to show longevity within the company.  

 

9.  SELF EMPLOYED VS PERMANENT POSITIONS

If you are a professional contractor then we group all your clients, projects, companies under a blanket heading of Self-Employed. Contractors can have a ton of short engagements, if they are all listed with dates down the side, first glance can make you look like you change jobs a lot. As you can see in the example below grouping them leaves no room for judgement. You are a professional contractor.

 

10.  BE ACCURATE

Don't embellish, exaggerate or LIE. When your references are called, they will be asked details from your resume. Did he/she do this? The last thing you want is your reference being put in a position to lie about what you did.  


Your Tweet Can Cost You Your Job

Twitter is one of our favourite social media platforms. Keep up to date, look for jobs, engage with like minded people. But be careful, your tweet could cost you your job. 

All social media platforms should be treated with kid gloves when you are job hunting. Companies will check your social networks out before they hire you. And after you are hired, if you are too offensive be prepared to be fired or reprimanded. LinkedIn is a professional social media platform that you control, not only in your posts but also in who you let see your information. Facebook is used for more personal posts - announcements, things you like, things you don't like, etc. It again is safer because you have to allow people to connect with you. Unless someone else tags you and then voila! - you are open to their list of friends. Most Twitter accounts on the other hand are open to everyone on the worldwide web. 

When things happen on Twitter, they happen fast. Sometimes "trending" can be a bad thing. 

What types of things should you never tweet about on Twitter or post on any social media platform?

  • Your current company in a negative light

  • Your current boss, make that even your previous boss either in a negative or funny light. OK maybe he was really drunk at the Company Golf Tournament, and you took a picture - don't post it, ever!  
  • Getting a little too cosy with the boss' wife could be a deal breaker too. Just to be careful leave your phone in your purse at company functions. What seems funny at the time, might not be 24 hours later.  
  • Racist comments are always a big NO/NEVER
    • Justine Sacco a PR Exec with only 200 followers was fired over comments made on her personal account. (DailyMailUK)
  • Sexist comments.  
    • 2 Toronto Firefighters were fired over sexist comments on their personal twitter accounts. (National Post Story)  
    • Ted Bishop, a very well respected PGA of America President, until he sent what he thought was a harmless tweet. (Golf.com)
  • Accidentally posting on a company website, not only was the employee fired but Chrysler cancelled their contract with the agency where he worked. Huffington Post)


  • Don't rant on Twitter - rants should be done in the privacy of your own home, preferably when no one is around.  
  • Don't joke about bombing or hurting someone.  
  • Watch out for tweets that could be breaking your company's confidentiality rules, this could not only result in you being fired but also in a court case. 

Follow these "Rules of Thumb" when thinking about posting something:  

  • Don't post when you are intoxicated.
  • Be careful posting late at night, it is harder to call something back if you are heading into bed. Do you really want to wake up and find out you have gone viral?
  • The "24 hour" rule. If something is really bugging you, wait 24 hours to see if you calm down.
  • Funny - maybe not when you look at it later. Funny comments in the privacy of your own home stay there. If you offend someone they can mention it right then. Funny comments on Twitter will probably be found offensive by someone so be careful.  
  • If you start to write something and have doubts about how it will be perceived. then delete it.  
  • Use the "Mom Test". If it won't pass Mom, then don't post it.  

In this day and age is there anything truly private anymore? Have a little fun at your birthday party - *click* someone takes a picture. A conversation around the dining room table - someone tapes it. It isn't just affecting the rich and famous anymore. Everyone is under scrutiny. And this is especially true when job hunting. Keep your social media clean and your tweets scandal free!


Are You Using the Right People for Your References?

"Employment references are professionals who can comment on your personal character, work ethic, past work experiences and abilities to perform specific duties."

It's important to have your references prepped and ready to go as you move into the job hunting, career change stage of your life. Being given a job offer and then scampering around trying to find appropriate references and their contact information won't give a good impression to your new bosses. You don't have to hand in your references until you are asked for them which is usually at the verbal job offer stage, but they should be all ready to go.  

"Almost 60% of employers claim that they have had to withdraw an offer of employment after receiving poor references about successful applicants. " - monster.com

Who to Use for Your Professional Reference?

The first choice would always be your current supervisor. This is an easy choice if your partner has just been transferred to another city and you are relocating. A little more difficult if you are looking for a new job because you want a change, specifically of boss. Your reference doesn't have to be a "manager", it could be a more "senior" co-worker who is working with you on your current project. If your reference is from a previous position then a supervisor/manager would be the best choice.  

Start off by making a list of people you have worked with in the past and had a good relationship with. List the projects you worked on that were completed successfully and who your supervisor and co-workers were. Check out your previous performance reviews, which supervisors were complimentary towards you. If there are individuals on this list who can also relate to the new position you are applying for - great.  

Get Back in Touch

Thank goodness for LinkedIn, it has made keeping in touch with previous co-workers much easier. But finding them on LinkedIn isn't enough. You need to actually call these individuals and ask them if they remember you and if they will give you a reference. If you have lost touch, you want to reconnect and build your relationship back up.  

When you are talking to them explain the position you are applying for. Reconnect about old projects you worked on together. Give them a heads up when you get to the job offer stage, so they can be expecting the call. We all deal with telemarketers and the last thing you want is your reference thinking your potential employer is a telemarketer and hanging up on them.  

Include on your list their name, company, position and a day and night time contact number. Ask them if there is a time preference for receiving a phone call. This list should look professional, a white clean 8 x 11 piece of paper, not names on little post-its.

Prepare Your References with What Information Can Be Provided About You 

References will be called so make sure they are prepared. Large companies use reference services to do their reference checks. Companies who use Recruiters will sometimes have the recruiting company do the reference checks or the actual hiring managers will call. Either way there are only certain things they can ask in a reference check. Make sure your reference is going to give you glowing comments about the following questions:

  • Length of employment?
  • Previous job title?
  • Brief details of responsibility?
  • Overall performance?
  • Time-keeping and attendance?
  • Reason for leaving?
  • Would you re-hire this employee?
  • Keep in Touch

Follow up with your references after you start your job with a big thank you and remember to stay in touch. You never know when you may need a reference again. Or you may want to go and work for them in the future.  

Keep Your Reference List Up to Date

New references from your most current jobs, volunteer or community experience should keep getting added to your reference list with up-to-date contact information. But that doesn't mean you lose track of your older references. Network, Network, Network! You never know when you may be able to help someone from your past or they may be able to help you.


Are Interview Thank You Notes Necessary?

You've just walked out of your first, second or third interview. This is a good time to grab a coffee and take 15 minutes to make some notes from the interview.

  • What the people were like? Write a couple of points on the back of their business cards (which you remembered to ask for).
  • How did you do?
  • Any questions you forgot to ask?
  • Why you still want the job?
  • Why you are the right person for the job?

Later that same day, sit down and compose your Thank You email. Remember, if you were interviewed by a panel then you want to send a personalized email to each person. Your Thank You should be sent out within 48 hours.

Why?

You want them to read the email and remember you. And there’s no point in sending out an email after they have made their decision.

Your email should be formal, starting with, "Dear Person's Name" and ending with, "Sincerely Your Name, Contact Info".

The body of your email should be 3 or 4 paragraphs (4 maximum).

First paragraph will be a general thank you for meeting you and what a pleasure it was to learn more about your company, etc.

Second paragraph will reiterate your skills and why you now feel like this is the job for you.

Third paragraph – “I'm looking forward to hearing from you at my number/email below.”


A few final things:

  • Keep it short, sweet and positive.
  • Proofread, proofread, proofread!

 

And the last thing to do - cross your fingers and wait for your job offer!


How to answer the Interview Question,

During the interview not only does the company find out about you, this is also your opportunity to find out if this is a job, position, and company that you really want to work for. Engaging with your interviewer is the first step in forming a relationship with him/her. Starting with a smile and a firm handshake and keeping upbeat during the interview process are all the basics needed for a successful interview.

THE COMPANY NEEDS YOU

You are being interviewed because the company has a need for someone with your qualifications. Answering the interviewer's questions precisely and confidently will help put you in the driver's seat. You have the qualifications. It's important to remember that an interview shouldn't be an interrogation, if it feels like that, you need to quickly try and turn it back into a conversation between 2 people who have the same goal - filling a position in the company.

ARE YOU INTERESTED IN THE POSITION?

The next step in the process is to show them that you are interested in the position and the company. Researching the company is always the first step before your interview. (Truthfully it should be the first step before you send in your resume.) Making a list of questions to ask during the interview process is all part of the preparation. The answers to some of these questions will come up as a natural part of the interview process. Now it is your turn to ask specific questions. Don't stall the interview by asking questions just for the sake of asking a question. Make sure your questions are going to help further your relationship with the interviewer. They need to be engaging and smart. Do not ask a question that is answered on the company webpage, this shows you didn't do your research. Try not to repeat questions that have already been answered. Break your list into 2 parts, questions likely to be answered during the interview and questions more likely to wait until the end.

QUESTIONS LIKELY TO BE ANSWERED DURING THE INTERVIEW

  • What would a typical day be like for the person in this role? Do different time frames affect the position? ie does the job vary at month/quarter end?
  • What is the most challenging part of this position?
  • What are your future plans for this position?
  • Is this a replacement for someone or a new position? If a replacement, was the employee promoted, transferred or left the company?
  • Is there travel involved?
  • Will I be on call? How often?
  • Who is my direct report? How many members are on the team?

QUESTIONS TO END THE INTERVIEW ON

  • What is the chance of advancement for this position? Does the company like to promote from within?
  • Is there training/education possibilities?
  • Are there team and company events?  
  • What do you like most about working for this company?
  • Are there performance reviews? How frequently?
  • What is the start date for this position?
  • What are the next steps in the interview process and when should I hope to hear from you?
  • Is there anything else I can provide you with?

QUESTIONS NOT TO ASK

Yes, surprisingly, there are questions you shouldn't ask during the interview - especially the first one below. These questions should be saved for the negotiation stage or discussed with your recruiter before hand.  

  • What is the salary?
  • How do yearly bonuses and performance raises work?
  • How much vacation would I get and when can I start taking it?
  • What are the benefits?


Interviews are stressful. Being prepared is the first step towards relieving some of your stress and anxiety levels. When you smile your whole body relaxes and smiling is contagious, so start the interview with your smile and a handshake and end it the same way with an added Thank You to all the interviewers.


Job Hunting Pitfalls and How to Avoid Them

For every person who wakes up one day to a recruiting call for a perfect job, there are 100 people who must pound the sidewalk/internet for openings. Job Hunting has changed dramatically since the introduction of the internet, 30 years ago you did pound the pavement. You had 1 to 200 copies of your resumes in envelopes and you basically went and knocked on doors. "Do you have any openings?", "Here's my resume just in case something comes up". Networking was still important only it was done by word of mouth. "Jimmy's daughter is looking for a job" was a refrain through the workplace, clubs and soccer pitches. And yes my first job came from my dad's friend's girlfriend who worked for Ontario Hydro. Lucky Me!

Job Hunting might be the hardest job you ever do. You want to find the perfect job. You want to be fussy. There are 2 categories of Job Hunters and depending on which category you are can make the hunt more or less stressful.

You already have a job:

Needless to say, if you are the job hunter who already has a job but is looking for a change or upgrade, the stress you have you are putting on yourself. Maybe you don't like your boss or your job. Yes, it is time to move on, looking for a job while you have a job is still the best scenario. Because you aren't behind the 8 ball, you can wait for the perfect position. Hiring Managers will have to make you a competing offer.

YOU DON'T HAVE A JOB:

Other than maternity leaves or going back to school, being out of a job for any length of time can make that climb back into the workforce extremely difficult. Employers start to wonder why no one else has hired you.

FOR BOTH SCENARIOS DON'T FALL INTO THESE PITFALLS:

Getting discouraged is inevitable but try to focus on the positive. Negativity will come across in your interviews. Treat each interview as a learning experience.

Don't take rejection as a negative, it's not that they don't like you, it might just be that the other candidate had something extra to offer. Ask for feedback. What do you need to do to move forward with this company? If this position isn't for you ask about other openings in the company. Keep in touch with the Interviewer and Hiring Manager.

Try not to apply to every job on every job board. Chances are if you are interviewed for a job you don't want, you won't present well in the interview. Interviewing for jobs you want will make you more positive and exuberant about the position.

Don't try and trick the systems by applying to the same job with different emails and changing your name around. Yes, people do that. It clutters up databases and can make you appear desperate.

Networking still works. It can be embarrassing to be out of work, your first reaction can be to hide your unemployment. Some companies give their employees bonuses for referrals. People like helping people, let them. Even just a referral to their recruiter will help you get the door open and pass the 1000's of resumes that recruiters receive in their inboxes. Don't hide. Put it up on LinkedIn, mention it to the parents at your child's hockey game, everyone knows someone who knows someone. You never know where your break will come.

Forget that times change. Systems are updated, there are new languages. You may just have to bite the bullet and go back to school or upgrade those certifications. If you have been out of work for a while, be prepared to lower your expectations both re salary and management positions.

Highlight your achievements when job hunting. Looking back on your career, pick out the key times when you really made a difference. Duties are boring, make your career a story that people want to read and add a chapter too.

Keep in mind there are some great resources out there for job hunters, from government programs to internships to using a professional recruiter. Take advantage of their expertise and remain positive your door will open.


What To Expect When Working With a Recruiter

Recruiting Companies started making strides into the marketplace in the 70's. They were probably one of the first outsourcing practices large companies moved to. Also known as head-hunters, they were known as just a step above a used car salesman. This all changed when large companies like IBM, Ontario Hydro and the Banks realized they were being inundated with resumes for every job they posted.

Remember every resume back then was paper, yes, I said "paper". Delivered in the mail, gasp! The mail room, to the HR secretary to the actual HR Managers were being drowned in paper. Not only did they have to manually screen (no ATS systems) each resume, they also had to reply - yes, gasp, again by paper and stamp. HR Departments were being clogged. Great candidates were being missed. Hence the rise of the "employment/recruitment agencies".

These agencies also had to change the way they did business. Companies didn't want them sending over 100 resumes, they wanted 3 to 5 for each position. The agencies now had to screen all these resumes and find the best candidate. Just like buying a house, the companies attitude was "find me the right candidate or I'll go to another supplier". Keep in mind the agency was only paid if the client hired a candidate. Recruiters had to become experts in their field (technology, finance, administration to name just a few). They also had become experts in the interview process.

Over decades, the recruitment process has changed. Which leads us to the question, "What to expect when working with a Recruiter?"

Industry/Company Knowledge

Recruiters tend to specialize, so if you pick the right one they should be a wealth of knowledge about their field. If you have hooked up with the wrong one the first thing they should do is direct you to an expert recruiter in the field you are looking for. Take advantage of the Recruiter's expertise in the company. Ask them detailed questions about the company and industry. Start with a few simple questions:

  • Company culture - will you fit in, is it a stuffy company, is it too relaxed, does it promote from inside, is training available?
  • is the company expanding?
  • is the company doing lots of hiring?

Expertise in Their Field


Live Jobs

  • Recruiters sign contracts with companies for specific live jobs. These positions could be exclusive to one or more recruiting agencies. They aren't available on the company webpage. This gives the Recruiter you are working with direct access to the hiring manager. Part of this relationship includes knowing what the hiring manager is looking for, and what kind of candidates they have liked in the past.

Resume Help

  • Yes, I said Help. Because of their expertise, they know what the company is looking for. Most companies don't want to see 10-page resumes. Your recruiter will help you to discard the superfluous information and leave in the information the company is interested in for that particular position. Be prepared for them to reformat your resume. Move education from the last page to the first. Highlight the key technologies. Resumes with "I did, I was", "John changed, John has" will be rewritten to use prominent action words. Expect this from them, they are experts in having their candidates (you) get to the next step.

Interviewing

  • Screening Interview: after receiving your resume, be prepared for a screening interview. This interview is basically to make sure you are available, do you have the education and technologies, finds out if you would be willing to do the commute or relocate if necessary. This interview can be done by a Junior Recruiter.
  • Telephone/Video/Face2Face Interview: Prepare for this just like you were being interviewed by the company, with a little less stress. The recruiter's job is not only to find out if you are capable and experienced enough to do the job but also to help you to interview well. They will be looking for your accomplishments and helping you to present them in a relaxed manner. Your "elevator speech" will be fine tuned. Practice your questions and possible interview answers with the recruiter.

Salary/Benefits 

  • The Recruiter will discuss the salary/benefits with you. You don't have to worry about it being discussed in the actual company interview. The Recruiter is your salesman, after finding out what you are expecting they will present this to the Company and help find the perfect match. This will include not only salary negotiation but also vacation, benefits, bonuses, start dates, etc.

Job Offer

  • This will be presented to you and explained. And then you will take it home and read it over again. If you have any questions - call your Recruiter.

Feedback

  • Why didn't you get the job? The recruiter will have feedback from the Company and they should explain to you why you didn't get the job. What were you missing? Was it experience? Education? Too nervous? Too cocky? What can you do to improve? Was your salary expectation too high? Remember they want you to get a job so it's to their advantage to help you improve and analyze what happened.

References

  • This also falls under the bailiwick of the recruiter. Depending on the company the Recruiter will call your references. That doesn't mean they will lie for you so make sure your references are up to date.

Resigning

  • This can be very stressful especially if you have been with the company for a while. The Recruiter will help you through this step. They will offer advice on how the company may make a counter offer and whether you should take it or not. Although their client is the company they also want you to be satisfied in your decision. Recruiters love repeat customers.

 

Do you only get in touch with a Recruiter if there is a specific job you are interested in? Definitely NOT. Recruiters can help you with career changes, re-education advice, getting back into the work force, etc. They are a job hunting resource, use them and form an honest and fulfilling relationship with them.